In situations where you need to adjust the provider listed on invoice line items after the patient has been checked out, your team will want to follow the below steps:
Navigate to the patient’s invoice screen (patient does not need to be checked in)
Click +New Invoice at the top of the Invoices column
Enter the Reason for Invoice and select Provider
Add the line item/items that had the incorrect provider on the previous invoice with a negative quantity and negative price. You will want to list the incorrect provider on these items
Add the same line item/items again but now leave positive prices and quantities. You will want to list the correct provider on these items
Verify that the invoice total is $0.00
Close the invoice