Skip to main content

Patient Level Discount

Learn how to apply discounts to patients in Instinct EMR!

Updated over 3 months ago

Discounts can be applied to individual Patients via the following screens:

New Patient

Edit Patient

New Account (Patient section)

Edit Account (Patient section)

A tooltip is also available explaining the impact of this discount.

💡 A few things to keep in mind:

  • Adding a discount to a Patient automatically applies this discount to any current and future Invoices. If a patient has an Individual Discount in addition to an Account Discount, the Individual Discount will trump the Account Discount.

  • Changing/removing a Patient discount updates any current invoices associated with the patient.

  • Past Invoices will never be changed. If you need a past invoice discount updated, please contact us at [email protected].

Did this answer your question?