Balance Payoff displays Invoices by check-in date and time from newest to oldest and will show the current balance due for each invoice. Any invoices that currently have a credit will not display on the Balance Payoff tab.
A Payment made when there are multiple invoice balances due will be applied to the oldest invoice balance first, and any remaining payment will be applied to the next oldest and so on. The invoice balance will display a preview of how the payment will be divided and what the new Account Balance will be.
📝 Please Note: The amount of payment can not be greater than the Account Balance. To apply a payment as a credit, select the Deposit Type.
Once the Transaction is Recorded:
The Balance Payoff tab will update and any invoices that were paid off will no longer be visible on the tab.
The Invoice tab will update and display the transaction that was applied to any invoice under each patient.
The Account Ledger will update and display the transactions in one single line, with Multiple under the Invoice ID, Patient, and Provider columns. Hovering over this line will display a text box that will list the individual transactions made with Invoice ID, Patient Name and PIMS ID, and Amount.
🚨 Important Note: If the Account Balance is completely paid off and there were existing credits on patient invoices, the aging schedule will balance to zero instead of showing any negative amounts (credits). Credits can still be viewed on the Invoice tab or on the associate patient invoice.