Ordering A Product
In the order box at the top, type the name of the product that you would like to order and select it from the drop down list.
When creating a treatment, a new section will open where you can configure the following:
Quantity, Route, Frequency, and Start/End Time for the order
Mandatory Treatment Notes, which require staff to enter notes when completing the treatment
Order Notes, providing specific instructions attached to the treatment to improve team communication
Order Note examples:
Instructions for medication administration (give IV slow, mix with food, etc.)
Instructions to notify the doctor before administering treatment
Setting call parameters
Safety instructions for staff (careful with rectal temp, wear gloves, do not handle if pregnant, etc.)
Select ‘Order’ to add this order to the treatment sheet.
Any treatments with order notes will be indicated on the treatment sheet with an orange comment icon. Hovering over the icon will display the order note:
For added clarity, order notes will also display on the treatment completion screen:
Tip: If you have medications/treatments that need the same instructions every time, your hospital administrators can add a Default Order Note to auto-populate every time that treatment is ordered.
Smart Calculator
If the product is set up as a medication with a calculator, you will also see:
A smart calculator to help determine the correct quantity
The Monograph and Medication Guides from Plumbs
Enter either the Dose or the Total Dose to calculate the Calculated Quantity, then click Use Calculated Quantity to insert this amount into the Quantity field.
Instinct will alert you if the dose exceeds the pre-set safety ranges for the patient. You can either:
Ignore the warning and proceed with the current quantity, or
Recalculate to determine a safer dose
Note: Not seeing the smart calculator for a medication order? Double-check that your patient has a weight entered. Once entered, the calculator will appear!
OM/IH Medications
If a medication has been brought by an owner to your hospital you use our OM medications. “OM” stands for owner’s medication. If the medication can not be found, you can use miscellaneous/other medications. See Other/Miscellaneous Orders for more information.
Alternatively, you can also use OM medications on a treatment sheet if medication has been prescribed and is going to be given while the patient is at your hospital.
Medications can also be dispensed for use in-hospital or “IH.” This can be for those anxious patients who may benefit from a one time dose of trazodone while hospitalized.









