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Alerts: Best Practices

Alerts help improve communication by ensuring important patient information is shared at every step of care.

Tips for Using Alerts Effectively

  1. Add Alerts at Check-In

    It’s helpful to train your front desk to start adding any applicable Alerts at the time of Check-In. This ensures the medical team is aware of any important information prior to working with that patient.

  2. Creating New Alerts

    To add an alert that does not exist yet, use the alert: ‘Other-See Notes’. Then free type your alert in the ‘Belongings/Notes’ section.

  3. Physical Alert Cards

    In addition to utilizing Patient Alerts, we also recommend using physical, laminated cards attached to the cage door to communicate sensitive information (e.g., code status, NPO, special instructions).

ProTip:

  • You can use emojis 💩 in most places in Instinct, including Alerts!

  • On Windows: press Windows key + ; or Windows key + . to open the emoji picker.

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