In Instinct EMR, the AR for Closed Invoices Dashboard organizes invoices into categories — visible on the Invoice Detail tab — to help you understand exactly how your receivables changed during any time period. This article explains what each classification means, how timing rules determine which category an invoice falls into, and how to use classifications for analysis.
Note: This dashboard is currently in beta. Multi-location practices that share a single database will see combined metrics for all locations.
The four invoice classifications
1. Closed & Paid in Period
Invoices that were both closed and completely paid off within your selected date range.
Example: An invoice is created and closed on March 15th, fully paid on March 20th. Period selected: March 1–31. This invoice appears as "Closed & Paid in Period."
Why it matters: These invoices have a neutral effect on your ending AR—they are added to AR when closed, then reduced when paid within the same period.
2. Closed Prior, Paid in Period
Invoices that were closed before your selected period started, but received payments during the period.
Example: Invoice closed February 25th with a $200 balance. Payment of $200 received on March 10th. Period selected: March 1–31. This invoice appears as "Closed Prior, Paid in Period."
Why it matters: These invoices reduced your AR during the period; they were already included in your starting AR balance.
3. Balance at Period End
Invoices that were closed at some point (before or during the period) still have an outstanding balance at the end of your selected period.
Example: Invoice closed March 5th for $300. Partial payment of $100 received on March 15th. Period selected: March 1–31. This invoice appears as "Balance at Period End" with $200 remaining.
Why it matters: These invoices contribute to your ending AR balance.
4. Reopened as of Period End
Invoices that were reopened (made editable again) as of the end of your selected period.
Example: Invoice closed March 1st. Reopened March 20th for corrections. Period selected: March 1–31. This invoice appears as "Reopened as of Period End."
Why it matters: Reopening a paid invoice makes it "unpaid" again until it is closed again. These invoices may need attention or corrections.
Special cases
Overpaid invoices
When an invoice receives more payment than its total, it shows as "paid in full" with a negative cash balance. Example: A $200 invoice receives a $250 payment — the $50 overpayment shows as negative cash. Classification: Still counts as paid, displays negative cash.
$0 invoices
These appear in the dashboard only if there is AR-affecting activity (payments or voids). Classification: Always shown as "paid in full." Special case: If a payment is made on a $0 invoice, it shows as "overpaid."
Invoices with negative totals
When discounts or credits exceed the charges on an invoice, the total becomes negative. Example: $100 service with a $150 discount = -$50 total. Classification: Treated as "paid in full" with negative sales.
Timing rules
How an invoice is classified depends on when specific events occurred, not when the invoice was created.
Invoice closure
Classification is based on when the invoice was closed, not when it was created. Only closed invoices have a finalized AR impact.
Payments
Classification is based on when the payment was recorded. Backdated payments appear on their original recording date, not the backdated date.
Open invoices
Open invoices are generally not included in the dashboard unless they were previously closed. Exception: When an open invoice closes, all prior transactions are assigned the closure date. Note: Pre-close transactions that cancel each other out (net-zero) will not appear in the ledger details.
Practical examples
Scenario 1: Invoice closed after a partial payment
March 1: Invoice created (open)
March 3: $50 payment made (held as "potential" until invoice closes)
March 5: Invoice closed
March 10: Additional $25 payment made
Classification (March period): "Balance at Period End" if not fully paid.
Scenario 2: Payment received on a prior-period invoice
February 15: Invoice closed for $300
March 8: $300 payment received
Classification (March period): "Closed Prior, Paid in Period."
Scenario 3: Invoice reopened mid-period
January 10: Invoice closed and paid ($500)
March 15: Invoice reopened for corrections
Effect: Invoice becomes "unpaid" until closed again
Classification (March period): "Reopened as of Period End."
Using classifications for analysis
To understand AR increases, look at Balance at Period End invoices — these are contributing to your ending AR balance.
To understand AR decreases, look at Closed & Paid in Period and Closed Prior, Paid in Period invoices — these had payments that reduced AR.
To spot potential issues, check Reopened as of Period End invoices — these may need attention or corrections.
Quick reference
Classification | AR impact | What to investigate |
Closed & Paid in Period | Neutral (added then removed) | Healthy cycle — services delivered and paid |
Closed Prior, Paid in Period | Decreased AR | Good — collecting on past invoices |
Balance at Period End | Increased AR | Monitor aging — follow up if needed |
Reopened as of Period End | Unpaid again | Check why reopened — needs attention |
Still need help?
Contact the Instinct support team via live chat or email [email protected].
