The Transaction Details Report provides detailed information on collected payments, refunds, and adjustments that have occurred during the reporting period. This report can be used for reconciling your end of day. To learn more about how to process the end of day in Instinct EMR, check out our End Of Day Processing Guide.
Users need to have the analytics_transaction_details_report permission added to a role in order to access this report in Analytics.
💡To learn more about how to access and schedule this report, check out our EMR Analytics Guide!
The Transaction Details Report consists of the following:
Report Info Tab
The Report Info tab is the cover page for the report and consists of the Hospital Name and Hospital Location. It will also show what date/time range the report is for and when the report was created.
Glossary Tab
This report does not contain a glossary tab at this time.
Transaction Details Tab
The Transaction Details tab includes the following information:
Time – Date and Time of the Transaction
Account ID
Client
Patient ID
Patient Name – Will display multiple names if client paid for multiple pet’s visits
Last Status – Will display multiple statuses if client paid for multiple pet’s visits
Invoice ID – Will display multiple invoices if client paid for multiple pet’s visits
Transaction Type – Payment, Deposit (Pre-Payment), Refund (Account Deposit), or Refund (Invoice Payment)
Transaction Method – Cash, Credit, Check, etc
Credit Card Type – Visa, MasterCard, Discover, etc
Ending In – Displays the last 4 digits of the credit card that was used
Entry Method* – Manual vs Gravity Payment Device
Transaction ID – Shown for credit card payments
Insurance – Shown if Insurance covered a portion of the invoice
Note – Pertinent information about the transaction
Logged in User
Paid Amount
Refunded Amount
Voided Paid Amount
Voided Refunded Amount
*Entry Method is associated with Gravity Payment Solutions and will display either the payment device (Clover) name if a credit card is processed through a device or ‘Manual’ if the credit card was entered manually. This column will be blank for hospitals that do not utilize the Gravity Integration for credit card processing.