Simply click the “Calendar” button (Business Office) on the left navy sidebar and search for the patient. Click the Deceased checkbox and input the day. Please note a date is required for this to save.
You can also quickly edit Patient or Owner information by clicking directly on those headers in the Patient Info Bar within the Patient Visit screen.
Instinct will now indicate that the pet is deceased throughout the app with a icon depicting a ribbon on a headstone as well as italicizing the pet’s name.
💡 Please Note: For EMR hospitals, Instinct will cancel upcoming appointments for patient’s marked as deceased.
Deceased Status Automation (Instinct EMR Only)
In Instinct EMR, within the Admin Product tools, you can configure any Products associated with end-of-life care to automatically update the patient status to Deceased when completed as a treatment or added directly to the invoice.
When that product is completed as a treatment or added directly to the invoice, a pop-up window will alert you that it is configured to automatically mark the patient as deceased.
Clicking on Mark as Deceased will automatically change the patient to deceased; all future appointments and reminder notifications will be canceled, and any associated referrers will be notified by email.
