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Getting Started with Midwest Veterinary Laboratories Integration

Instinct is partnered with Midwest Veterinary Laboratories to offer a diagnostic integration!

Updated over a week ago

👀 Diagnostic Integration at a Glance

When a mapped Midwest Veterinary Laboratories (MVL) lab order is completed on the Treatment Sheet, in Ax Mode, or via One-Off, the following will happen:

  • A new Chart document is automatically created with a status of Pending.

  • Once results are available, the status of the Chart document is updated to To Review and results can be viewed by clicking on View Results.

💡Don’t forget you can access the Diagnostics Dashboard, where all of your pending and recently received MVL diagnostics are displayed for patients at your hospital at a glance!


📏 What to Do If You’re Interested

If Instinct was aware of your use of this integration, we’ve enabled the Admin page for you automatically. If you use this integration and do not see the Admin > Integrations page enabled, please contact our support team through the in-app messenger or by emailing [email protected] to have the page enabled.


⚙ Getting Started

Setting up Credentials

Contact Midwest Veterinary Laboratory’s Support to create a username, password, and clinic ID for your hospital’s credentials. For multi-location practices, each location will have a separate set of credentials.

To set up the MVL Integration, you need to have the admin_integrations Permission added to one of your Roles. This permission grants you access to the Integration section of Instinct Admin.

To enter your Midwest Veterinary Laboratory integration credentials, navigate to the Admin area of Instinct and under the Practice Section, select Integrations.

In the list of Integrations, find Midwest Veterinary Laboratory and click on the Add Credentials button.

In the modal that opens, add your credentials (username, password, clinic ID) and click on Save.


🗺️Mapping MVL Products

Mapping a product for the MVL integration ensures the correct generation of the requisition PDF and ensures results are returned to Instinct.

📓 Please Note: Only products that have a Tx Sheet Category of Diagnostics can be mapped for the MVL Integration.

To start, navigate to Products within the Admin Section and search for the product you want to map for MVL labs.

Click on the product name to open the product module. Under Integrations, choose MVL from the Company drop-down menu.

Next, select the appropriate MVL product from the Integration Product drop-down menu.

This selection will map the chosen product to your corresponding Instinct product and will be visible whenever you view the product modal.

To unmap an integrated product, simply click the ❌ icon to the right of the integrated product. Don’t forget to click Save before exiting the product modal.



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