Archiving Alternate Contacts in Client Chat

If there is an alternate contact that is no longer associated with the client account, you can click on Archive This Contact if there has been messaging to/from that number, or Remove Contact if there has not been messaging to/from that number.

When a contact is archived, messages to and from the phone number will still display in the Chat Panel and in the Comm Log, but the phone number will no longer display the contact name that it was initially associated with.