Reminder notification emails are sent to the client at 7:00am local time on Wednesdays, and are sent to all emails on the account’s primary contact. Instinct will send an email for each patient that has upcoming vaccine reminders within the 45 day window.
After a reminder email has been sent, a copy of the email will be logged in the patient’s Comm Log, and those vaccine reminders are marked as sent in the database to prevent duplicate notification emails.
📓 Please Note: Overdue reminders will not be included in the reminder emails. However, a future improvement of our vaccine reminder email notifications will include overdue reminders.
📨 Opt-Out for Email Notifications
Clients have the option to Opt-Out of email notifications. You will also be able to turn off email notifications directly from the Account edit screen.
A bell icon with an X will indicate an email has opted-out of notifications.
