Important Note: Some Instinct set up is required before you can utilize this feature and Zebra printers will have conflicting label orientation settings from DYMO. Please let us know if you will be using a Zebra or DYMO printer and which label type you’ve purchased and have an admin contact us at [email protected] to enable PDF Labels.
What You’ll Need to Get Started
You can use any model DYMO LabelWriter or Zebra Label Printers. We also support 3 DYMO brand label options that are easy to find at any office supply store.
Hardware: DYMO LabelWriter or Zebra Label Printer (any model will work, as long as they can print our supported label sizes below)
Supported Labels and Sizes:
DYMO LabelWriter Name Badge Labels 30857 (2 1/4″ x 4″, 57mm x 104mm) – Compatible with both Zebra and DYMO printers.
DYMO LabelWriter Shipping Labels 30323 (2 1/8″ x 4″, 54mm x 104mm) – Compatible with DYMO printers only.
DYMO LabelWriter Large Shipping Labels 30256 (2 5/16″ x 4″, 59mm x 104mm) – Compatible with DYMO printers only.
If you are still using the LabelValue Veterinary Labels from our previous DYMO Integration with DYMO Web Connect Service, it is best to continue utilizing the integration until you’ve finished your stock of LabelValue Labels as these off-brand labels are still not compatible with the DYMO 550 model, and require a specialized custom page set up to use with our PDF Label Printing feature.
Important Note: Our 4″ RX labels are designed to fit on 16 dram vials and larger. If the vial is smaller, the label will overlap. To determine if a dram vial is compatible with our labels, calculate the circumference of the pill vial. For example, the diameter of a 16 dram vial is 1.3, multiplying that by pi (π) equals 4.0, which matches the length of our labels.
Printing Configuration Set Up
The initial set up is only needed once per computer, or can be applied by your IT department to your label printer shared across your network.
For Windows OS with DYMO/Zebra, or Mac OS with DYMO
Insert your label paper into the printer
For DYMO, orient the label roll so that its printing surface will face DOWN as it passes over the roller
For Zebra, orient the label roll so that its printing surface will face UP as it passes over the roller
If needed, configure your label printer settings to the below specifications depending on your type of label printer, labels, and operating system:
DYMO LabelWriter Name Badge Labels 30857 (2 1/4″ x 4″, 57mm x 104mm) – Compatible with both Zebra and DYMO printers.
Size: width 2.25″ / 57mm & height 4” / 102mm
DYMO System Page Size: 30857 Badge Label
DYMO Chrome Page Size:
For Windows: 30857 Badge Label
For Mac: custom 54.02×100.84mm
ZEBRA System Page Size: 2.25×4.00
ZEBRA Chrome Page Size: 2.25×4.00
DYMO LabelWriter Shipping Labels 30323 (2 1/8″ x 4″, 59mm x 104mm) – Compatible with DYMO printers only.
Size: width 2.125″ / 59mm & height 4″ / 102mm
DYMO System Page Size: 30323 Shipping
DYMO Chrome Page Size:
Windows: 30323 Shipping
Mac: custom 54.02×100.84mm
DYMO LabelWriter Large Shipping Labels 30256 (2 5/16″ x 4″, 59mm x 104mm) – Compatible with DYMO printers only.
Size: width 2.3125 / 59mm & height 4” / 104mm
DYMO System Page Size: 30857 Badge Label / Shipping Address
DYMO Chrome Page Size:
Windows: 30857 Badge Label / Shipping Address
Mac: custom 58.76×101.6mm
For Mac OS with Zebra