When ordering treatments users have the ability to select custom times from the frequency drop down.
Scheduling treatments can be challenging due to system limitations, such as built-in intervals defaulting to even-hour start times and the inability to accommodate shorter intervals like every 5 minutes.
Here you can select and schedule treatments at specific times, rather than fixed frequencies. This feature ensures that treatments pause overnight and resume the following day, especially beneficial for hospitals only open during day time hours.
Custom times are specifically for setting exact clock times (e.g., 7am/7pm) rather than interval-based frequencies like q6 or q12.
Custom times are also available within product groups and can be set up by default within the Product Groups section of Admin.
When added to a treatment sheet, these groups will default to specified odd-hour start times, such as 7am/7pm.
Note: Custom times can also be set using the bulk edit option.



