I lost my Boarding Application (KYC) link or Reference Id.
Email [email protected] to regain access.
Why am I being asked for sensitive information in my Boarding Application?
Identity authentication is necessary to prevent fraud and bad actors in the payments system. Masking identifiers prevents our compliance tools from validating your identity.
How long does it take for my Boarding Application to process?
You will be approved/rejected within 24 hours of submission.
Why would my Boarding Application be rejected?
Aside from true fraud and risk reasons, you may be rejected because of an error in the data you provided. For example, inputting placeholder information (ex. 123-45-6789) will cause a rejection. Verify you entered complete, accurate info.
Who are Payabli and Global Payments?
These are our partners who make payment processing and PCI compliance possible.