The Instinct invoice is an auditing system that allows you to confirm all charges that originated in Instinct have been entered into the AVImark invoice. There is no sync between AVImark and the Instinct invoice.
As billable treatments in Instinct are completed, they will automatically generate on the Instinct invoice with an orange flag. The current Total Missed charges and Invoice Total will display in the lower right corner of the screen.
These flagged items will have to be manually entered onto the AVImark invoice.
🚨 Please note: Due to the AVImark and Instinct invoices not syncing, the Predicted Billing feature will only encompass billable treatment items that are scheduled on the Tx sheet as well as charges on the Instinct invoice, and will not reflect any charges that have been entered on the AVImark invoice.
Voiding Charges
If an item on the Instinct invoice will not be entered on the AVImark invoice, simply void the line item by clicking on the 3-dot menu next to it and selecting ‘Void’.
To undo a Void, click on the 3-dot menu next to the voided item and select ‘Undo Void’
💡ProTip: In order to void you will need the permission called “invoice_void_line_item” associated to your user’s role in Admin. For more information on this see our User Roles and Permissions Guide here.
Refresh Button
We have also added a refresh button to the invoice screen. For hospitals that utilize Cornerstone and Infinity/Impromed as their practice information management software (PIMS), clicking this button will pull all invoice items from your PIMS into the Instinct’s invoice.