Instinct

Instinct’s Partner API seamlessly links your data with your favorite software and systems.

Requesting Partner API Access

Instinct EMR integrates with a wide range of third-party tools—including diagnostics, imaging, AI scribes, client communication, payments, and more—so your team can work across systems without duplicate data entry or…

Instinct EMR Integration Partners

Connecting Instinct with third-party tools

Integrations

Available client communication Integrations

Client Communication Integrations

The Twilio integration (Client Chat) allows practices to chat with clients directly through Instinct!

Client Chat (Powered by Twilio) Set Up

Best Practice Recommendations for Client Chat (Powered by Twilio)

Using Client Chat (Powered by Twilio)

Sending a Message with Client Chat (Powered by Twilio)

Receiving Messages with Client Chat (Powered by Twilio)

Common Messaging Errors in Client Chat

How to view Client Chat messages in the Comm Log.

Viewing Client Chat Messages in the Comm Log

How to archive alternative contacts in Client Chat.

Archiving Alternate Contacts in Client Chat

Multimedia Messages

Client Chat (Powered by Twilio)

Laboratory Integrations

Instinct partners with Antech Diagnostics to offer a diagnostic integration.

Antech Diagnostic Integration Overview

Learn how to schedule and complete Antech treatments.

How to Schedule and Complete Antech Treatments

Learn how to view and share Antech results.

How to View Antech Laboratory Results & Share

Learn how to void and unvoid Antech tests.

How to Void & Unvoid Antech Tests

Troubleshooting tips for issues with the Antech Diagnostic Integration.

Troubleshooting Tips for the Antech Diagnostic Integration

How to Favorite an ANTECH test code

Resolving an 'Internal Error' When Submitting ANTECH Lab Requests

Antech Diagnostics

Instinct EMR is currently partnered with Heska to offer Point-of-Care Diagnostic Integration!

Heska Point-Of-Care Diagnostics Integration Set Up

How to schedule and complete Heska treatments.

Scheduling and Completing Heska Point-of-Care Laboratory Treatments

Using EPCO and COAG analyzers with the Heska Integration.

Heska EPOC and COAG Analyzers

Viewing Heska Laboratory Results

Printing Heska Lab Results

How to share Heska Lab results with rVets.

Sharing Heska Lab Results via Shareville

Voiding and Unvoiding Heska Requests

Heska

Instinct is partnered with IDEXX to offer diagnostic integration!

IDEXX VetConnect Getting Started

How to schedule and complete IDEXX treatments.

Scheduling and Completing IDEXX Laboratory Treatments

Viewing IDEXX Laboratory Results

Sharing IDEXX Laboratory Results

Voiding and Unvoiding IDEXX Requests

IDEXX VetConnect PLUS

Instinct EMR is partnered with Microvet Diagnostics to offer a diagnostic integration!

Getting Started with the Microvet Diagnostics Integration

How to schedule and complete Microvet treatments.

Scheduling and Completing Microvet Treatments

How to view and share Microvet lab results.

Viewing Microvet Laboratory Results & Sharing

Voiding and Unvoiding Microvet Diagnostics

Microvet

Instinct is partnered with Midwest Veterinary Laboratories to offer a diagnostic integration!

Getting Started with Midwest Veterinary Laboratories Integration

How to schedule and complete Midwest treatments.

Scheduling and Completing Midwest Treatments

Viewing Midwest Laboratory Results & Sharing

Voiding and Unvoiding Midwest Veterinary Laboratory Requests

Midwest Veterinary Laboratory 

Instinct EMR is partnered with Moichor to offer a diagnostic integration!

Moichor Integration Set Up

How to schedule and complete Moichor treatments.

Scheduling and Completing Moichor Treatments

Viewing Moichor Laboratory Results & Sharing

Voiding and Unvoiding Moichor Requests

Moichor

Instinct is partnered with National Bio Vet Laboratory to offer a diagnostic integration!

National Bio Vet Laboratory Integration Set Up

How to schedule and complete NVBL treatments.

Scheduling and Completing National Bio Vet Treatments

Viewing National Bio Vet Laboratory Results & Sharing

Voiding and Unvoiding National Bio Vet Requests

National Bio Vet Laboratory reference guides

National Bio Vet Laboratory

Instinct is partnered with Vetek Labs to offer a diagnostic integration!

Vetek Labs Integration Set Up

How to schedule and complete Vetek treatments.

Scheduling and Completing Vetek Labs Treatments

Viewing Vetek Laboratory Results & Sharing

Voiding and Unvoiding Vetek Lab Requests

Vetek Labs

Instinct is partnered with Zoetis to offer a diagnostic integration!

Zoetis Integration Set Up

How to schedule and complete Zoetis treatments.

Scheduling and Completing Zoetis Treatments

Viewing Zoetis Laboratory Results & Sharing

Void and Unvoiding Zoetis Requests

How to troubleshoot the Zoetis Integration.

Troubleshooting Tips for Zoetis Integration

Zoetis

Imaging Integrations

Instinct is partnered with Antech Sound Radiology to order and view imaging directly from Instinct.

Antech Sound Radiology Integration: Getting Started

How to schedule and complete Antech Sound Imaging treatments.

Scheduling and Completing Antech Sound Imaging

How to view Antech Sound Imaging results.

Viewing Imaging Results for Antech Sound Radiology

How to void Antech Sound diagnostic charts.

Voiding Antech Sound Radiology

Antech Sound Imaging

Instinct is partnered with Asteris to order and view imaging and reports directly from Instinct.

Asteris Integration at a Glance

How to Schedule and Complete Asteris Images

Viewing Asteris Imaging Results

Viewing Asteris Standard and Teleconsultation Reports

Sharing Asteris Imaging Results

How to share Asteris imaging report results with the rVet and client.

Sharing Asteris Imaging Report Results

How to void Asteris chart documents and reports.

How to Void Asteris Reports

In Instinct EMR, admins can map any product to the Asteris integration directly from the Admin section—no support ticket required. Mapping a product ensures diagnostic image requests are generated correctly…

How to Map Asteris Products in Instinct EMR

Asteris

In Instinct EMR, you can connect your practice to IDEXX Web PACS to order and view imaging directly from a patient’s chart. Setup requires two steps: entering your credentials in…

Setting Up the IDEXX Web PACS Integration in Instinct

Order and View IDEXX Web PACS Images in Instinct

IDEXX Web PACS

Available inventory solutions integrations

Inventory Solutions

Streamline workflows and enhance patient care with the Cubex Integration.

Cubex | How to Get Started, Implementation and Management

Checking patients in and out of Cubex is a simple process that starts within Instinct.

Cubex | Patient Check-In & Out

Follow these simple steps to complete the correct workflow in Instinct and Cubex.

Cubex | Workflow for Scheduled Orders (Tx Sheet/Ax Mode)

Cubex | Billing Features

Here are a list of frequently asked questions regarding Cubex integration.

Cubex | Frequently Asked Questions (FAQs)

A quick guide on how Cubex and Omnicell inventory cabinets and your practice software interact with Instinct.

How Cubex/Omnicell And Your Practice Software Interact With Instinct ITP

Cubex

ScribbleVet Integration with EMR

CoVet

Instinct is currently compatible with Dragon Dictation!

Dragon Dictation Program in Instinct

Instinct is currently compatible with Talkatoo!

Talkatoo Dictation Program in Instinct

Vetrec Integration with Instinct EMR

Dictation Integrations

Payment Solutions

Use this guide to learn how to set up new Clover devices

Gravity Payments - Set Up for New Payment Devices

Learn how to automatically collect/record payments in Instinct EMR using Gravity Payments

Initiating Transactions with Gravity Payments

Recording Partial Transactions with Gravity Payments

Voiding & Refunding Gravity Payments

Use this helpful guide to learn how to use the text/link to pay feature through Gravity.

Gravity Text/Link To Pay

Learn why gravity payments may fail or timeout

Gravity Payments - Failed Transactions & Timeouts

Gravity Payments

Streamline prescription fulfillment and send prescriptions directly to Mixlab Pharmacy from the patient’s Rx panel.

Mixlab Pharmacy Integration - In Beta 🚀

Pharmacy Integrations

PIMS Integrations

Instinct ITP and AVImark will work closely together to help simplify the check in/out process as well as help to easily audit charges.

AVImark Integration - Checking Patients In/Out

AVImark Integration - Invoicing

AVImark Integration - Discharge Workflow

Troubleshooting and AVImark Settings

AVImark

Instinct ITP and Cornerstone work together to simplify the check in/out process as well as easily capture and send missed charges.

Cornerstone Integration - Checking Patients In/Out

Instinct ITP and Cornerstone work together to easily capture and send missed charges

Cornerstone Integration - Invoicing

Instinct ITP and Cornerstone work together to simplify the check in/out process as well as easily capture and send missed charges

Cornerstone Integration - Workflow at Discharge

Instinct and Cornerstone work together to simplify the check in/out process as well as easily capture and send missed charges

Cornerstone Integration - Troubleshooting and ProTips

Cornerstone

Instinct ITP and ImproMed/Infinity will work closely together to help simplify the check in/out process

ImproMed/Infinity Integration Checking Patients In/Out

Instinct and ImproMed/Infinity will work closely together to help easily capture missed charges.

ImproMed/Infinity Integration Invoicing

ImproMed/Infinity Integration Workflow at Discharge

ImproMed/Infinity Integration Troubleshooting and ProTips

ImproMed/Infinity

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