Skip to main content

Voiding and Unvoiding Heska Requests

How to void or unvoid Heska requests.

Updated over a week ago

Attachments within the Lab Integration Chart Document:

Void and Undo Void is allowed within the Lab Integration Chart document using the 3-dot menu next to the Attachment. However, this only Voids the Attachment within Instinct. To undo a Void, simply click Undo Void.

Each test type (Hematology, Chemistry, Coagulation, etc.) can be voided individually if needed. If Void is clicked, results will still be visible but crossed out with a date/time the void occurred under the Results drop-down.

Once Void is selected, a reason for voiding the document needs to be entered to continue.

Once the document is Voided, it will be greyed out and can be filtered from the list of current Chart Documents. To Undo the Void, simply use the 3-dot menu to the left of the Chart Name and select Undo Void.

💡 ProTip: Voided results are displayed underneath any active results. If there are multiple voided results, they will display in reverse chronological order AFTER any active results and subsequent sets.

To undo a void, simply click Undo Void to display the results without the text being crossed out.

Did this answer your question?