Access the Notifications page
Select the Notifications icon in the left navigation panel to open the Notifications page. When there are unread notifications, a red circle with the number of unread notifications will be displayed in the left navigation panel.
Types of Notifications
Integration Services: notifies you when an integration's services refresh has completed (e.g., Radiology modalities).
Select the View Integration Services button (in the Actions column) to go directly to the Services page within the Integrations settings to review what's changed.
The user who selects the Refresh Services button within Admin → Integrations will receive the Integration Services refresh notification.
Direct Booking: notifies you when a pet owner books an appointment through the Pet Owner Portal.
Direct Booking notification settings are configured within Admin → Pet Owner Portal → Settings → Notification Recipients.
Comm Log Email: notifies you when a Comm Log email you tried to send does not go through to the recipient.
Search and filter your notifications
Use the search bar to find a specific notification, or use the Filter By drop-down menus to narrow results:
Filter by Status
Unread — notifications you have not viewed yet
Read — notifications you have already viewed
Filter by Type
Integration Services
Direct Booking
Comm Log Email
Note: Direct Booking notifications are only visible to practices with the Direct Booking feature enabled. Additional notification types will be added in future releases. |
Notification Actions
From a notification, you can navigate to the relevant page. Select the Action listed to go directly to the related area of the app.
For example, for notifications related to Direct Booking, the Action listed will be View Booking. Selecting View Booking will lead you to the calendar to view the recently booked appointment details.
Still need help?
Contact support via live chat or email [email protected].