Open the required port
Ask your IT professional to allow port 443 (the standard secure port) on your practice's network. Instinct uses this port to connect securely to its cloud-based servers.
Allow Instinct's URLs on your network
Allow the following URLs on your practice's network to make sure Instinct works as expected:
*.mail.instinctvet.email
*.instinctvet.email
*.intercom.io
*.instinctvet.io
*.intercomcdn.com
*.sentry.io
*.instinctvet.cloud
*.instinctshareville.vet
*.chargeitpro.com
*.emergepay.chargeitpro.com
*.assets.emergepay.chargeitpro.com
*.app.plumbs.com
*.use.typekit.net
*.instinctvet.com
*.browser-intake-datadoghq.com
*.amazon.com
*.adyen.com
*.adyenpayments.com
Choose security and antivirus software
Instinct recommends using high-quality security and antivirus software, but does not have specific requirements for local setup. Consult your IT professional to select software that is compatible with your practice's network.
Frequently asked questions
Does Instinct use a secure connection?
Yes. Instinct applications access cloud-based servers using standard, secure HTTPS (SSL) connections.
What port does my IT professional need to open?
Port 443, the standard secure port, needs to be open for Instinct to connect to its cloud-based servers.
Still need help?
Contact Instinct support via live chat or email [email protected].