Instinct

Meridythe Lanoue

Betsy Reichenberg

Shanna Byrum, RVT

Install, log in, switch locations, and handle outages.

IT & Security

Use the Instinct MSI installer to deploy Instinct across multiple Windows computers in your veterinary practice. This installation method is designed for IT administrators or anyone using Microsoft Group Policy…

Install Instinct Using the MSI Installer

This guide walks you through every step of the installation process for both Windows and Mac computers, including downloading your installation files, configuring your Instinct Token, and verifying that the…

Install the Instinct Practice System

If your hospital has more than one location, you can set your default location on the Instinct lock screen.

How do I switch hospital locations?

How to access Instinct from a web browser on a tablet

Join a group account

Logging into Instinct

Install Instinct on a Personal Computer

Install Instinct and log in from any device.

Install & Access

Instinct is a cloud-based application that relies on real-time data updates, so your practice needs a strong, consistent internet connection for the best performance. Instinct does not require an on-premise…

Internet & Connectivity Requirements

Instinct & Daylight Savings Time

Keep your practice running when the internet or power goes down. Covers backup connection options, printing treatment sheets to paper, and how to reach Instinct support.

What to do during an internet or power outage

Maintaining Instinct

Clearing a User's Context

‘Instinct needs to authenticate your practice’ message

Polaris ⭐

Melissa Duarte

Fix outages, authentication errors, and connection problems.

Connectivity & Troubleshooting

Instinct supports specific label printer brands and paper sizes, and many practices also add a TV monitor to improve staff efficiency. Use this article to choose compatible peripherals for your…

Label Printer and TV Monitor Recommendations for Instinct

PDF Label Troubleshooting Tips

How to setup a Zebra label printer on a macOS!

Zebra Label Printer Setup on macOS

Instinct supports several mobile and touch-enabled device options if your practice wants greater flexibility than a laptop or desktop computer offers. This article covers which devices Instinct supports and important…

Using Chromebooks, Tablets, and Touch-Enabled Devices

Use this article to confirm your practice's operating system, processor, memory, and monitor meet Instinct's recommended specifications before setup.

Computer & Hardware Requirements

Set up label printers and solve printing problems.

Devices & Printers

Instinct Security Overview

Instinct connects to cloud-based servers using secure HTTPS (SSL) connections. Use this article to confirm your practice's network, firewall, and security software are configured correctly.

Network, Firewall, and Security Requirements

Security & Compliance

Pick the Brain

Instinct Academy

Careville

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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