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‘Instinct needs to authenticate your practice’ message

For security purposes, every computer needs Instinct to be authorized prior to first use.

To authorize:

  1. Press “Start Auto Login” (sometimes this will say “Retry Auto Login”).

  2. Wait 2 minutes. You should then be given the option to log in using your PIN.

  3. If you only have a “Login” or “Cancel” button, press “Cancel” first and then “Start Auto Log In”.

Note: If Auto Log In does not work, please reach out to your IT professional or our support team at [email protected] for further assistance.

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