Email signature for all staff
Add the following to staff members' email signatures. Replace [Your Portal URL Here] with your practice's portal URL.
📋 Access your pet's records 24/7: [Your Portal URL Here]
Full signature format:
[Your Name]
[Your Title] | [Practice Name]
[Phone] | [Email]
📋 Access your pet's records 24/7: [Your Portal URL Here]
Appointment reminder email footer
Add this line as a postscript at the bottom of your appointment reminder email templates. Replace {{portal_URL}} with your practice's portal URL. The {{patient_name}} variable will populate automatically from your EMR.
— P.S. Have you registered for our portal? Access {{patient_name}}'s records 24/7, confirm appointments online, and more. Register at {{portal_URL}}
Post-visit follow-up snippet
Add this section to your discharge or post-visit follow-up message templates. Replace {{portal_URL}} with your practice's portal URL.
*View Today's Visit Summary*
{{patient_name}}'s visit summary and updated records are now available in your portal. Not registered yet? Click here to set up portal access—takes just 2 minutes! {{portal_URL}}
Lab results notification snippet
Include this in emails or messages sent when lab results are ready. Replace [Pet Name] and {{portal_URL}} with the appropriate values.
[Pet Name]'s lab results are ready and available in your portal 24/7.
{{portal_URL}}
This way, you'll always have access to results any time you need them—no need to call or wait for us to send them again.
Still need help?
Contact Instinct support via live chat or at [email protected].