In Instinct EMR, the appointment audit log lets you see which staff member created, confirmed, edited, canceled, or marked an appointment as no-show—and when each action occurred. The audit log is visible directly within the appointment block on the calendar.
View the audit log for an appointment
Open any appointment on the calendar to see its full activity history in the details panel.
Click the appointment block on the calendar to open its details.
Scroll to the bottom of the appointment details panel to find the audit log.
The audit log displays the following actions, each showing the staff member's name and the date and time the action was taken:
Created: who made the appointment and when
Confirmed: who marked the appointment as confirmed
Edited: who changed the appointment and which fields were updated (see Editing changes tracked in the audit log below)
Canceled: who canceled the appointment and when
No-Show: who marked the appointment as no-show and when
Editing changes tracked in the audit log
When an appointment is edited, the audit log shows which fields were changed and who made the update. The following fields are tracked:
Provider
Appointment Type
Start date and time
Duration
Reason for visit
Service
Appointment notes
Note: Rescheduling a canceled appointment or changing the status to "Shown" will remove the Canceled or No-Show audit log entry and display the most recent Editing information instead. |
Frequently asked questions
Can I see who changed an appointment after it has been rescheduled?
If a canceled appointment is rescheduled or its status is changed to "Shown," the Canceled or No-Show entry is removed from the audit log. The log will show the most recent editing information instead.
Does the audit log show all edits ever made to an appointment?
The audit log shows the most recent editing action, not a full revision history. Each edit entry displays which fields were changed and who made the update.
Is the audit log available for all appointment types?
Yes. The audit log is visible on all appointments in the Instinct EMR calendar, regardless of appointment type.
Still need help?
Contact the Instinct EMR support team via live chat or email at [email protected].