Set notification recipients for one form
Go to Admin → Practice → Forms. Select the form you’d like to edit.
Under Notification Recipients, add individual staff members, calendar groups, or both.
Save your changes.
Set practice-wide notification recipients
Go to Admin → Practice → Forms.
Click Manage → Notification Recipients.
Add the staff members who should be notified for every form.
Save your changes.
Who gets notified
How the form was sent | Notification Recipients set? | Who is notified |
Manually from the patient chart or dashboard | Yes | The form sender, the form's notification recipients, and any practice-wide recipients |
Manually from the patient chart or dashboard | No | Only the form sender |
Via an automation or appointment reminder | Yes | The form's notification recipients and any practice-wide recipients |
Via an automation or appointment reminder | No | No one |
Note: A person who is both the sender and a recipient receives one notification. Deactivated staff are never notified. |
Still need help?
Contact support via live chat or email [email protected].
