Task statuses
To-do: The task has not been started.
In progress: Someone has started working on the task.
Completed: The work is done.
Voided: The task is no longer needed.
Change a task's status
Click Task List in the left navigation panel to open the Tasks panel.
Click the 3-dot menu on the task you want to update.
Select Status.
Select To-do, In progress, Completed, or Voided.
The task displays its new status and will be grouped under its corresponding status when your task list's Group by option is set to Status.
Note: You can move a task between any statuses. For example, you can move an In progress task back to To-do, or vice versa. |
Complete a task in 2 ways
Select the checkbox to the left of the task’s name.
Select Status → Completed from the task's three-dot menu.
Uncomplete a task in 2 ways
Uncheck the checkbox to the left of the task’s name. The task will move back to To-do when it is uncompleted this way.
Select Status → To-do from the task's three-dot menu.
Void a task
Select Void from the task's action menu, or select Status → Voided. To learn more, see Edit or Void a Task and View Its Audit Log.
Filter and group tasks by status
Click Task List in the left navigation panel to open the Tasks panel.
Select the Filter icon.
Choices:
Group by → Status
Filter by status → All statuses, To-do, In progress, Completed, or Voided
You can choose multiple statuses when using the Filter by status option.
Frequently asked questions
What status does a task have after I uncomplete or unvoid it?
When unvoided or uncompleted, the task returns to To-do, and for unvoids, the previous void reason remains in the task notes unless manually removed.
Who becomes the assignee when I mark a task In progress?
Whoever is initially assigned to the task remains the assignee unless manually changed.
Can I see who changed a task's status?
Yes. Select View Audit Log from the task's action menu to see every change made to the task.
Submit feedback
Feel free to give us feedback on task statuses by submitting a feature request. In the in-app chat, select Ask a Question → Submit a Ticket → New Feature Idea. All feedback is submitted to the Product and Engineering teams.
Still need help?
Contact support via live chat or email [email protected].

