💡 Diagnostic Integration at a Glance
When an IDEXX-connected lab order is completed on the Treatment Sheet, the following will happen:
A new IDEXX Chart document is created automatically with a status of “To Submit”.
Once the Chart document is opened and reviewed, the request is initiated by clicking “Order”.
If this is an In-House request, clicking “Order” triggers a request to your In-House IDEXX machine(s). If this is a Reference Lab request, clicking “Order” provides a link within the Chart document to easily print the IDEXX requisition form. The status for both In-House and Reference Lab requests is then updated to “Pending”.
Once results are available for In-House and Reference Lab requests, the status of the Chart document is updated to ‘Complete’ and results can be viewed by clicking the orange “View Results” icon.
📓 Please Note: To set up a new IDEXX integration with Instinct, please contact us at [email protected]. Once integrated with Instinct, laboratory orders are managed by your hospital administrator team.
💡Don’t forget you can access the Diagnostics Dashboard where all of your pending and recently received Idexx diagnostics are displayed for patients at your hospital at one glance!
⚙ Getting Started
Users must have the admin_integrations Permission added to their User Role to manage their Idexx VetConnect credentials.
Once Instinct Support has notified you that your IDEXX integration is ready, you will then need to add your credentials to the IDEXX integration in the ‘Integration’ Admin section.
Clicking Add Credentials will bring up a screen to enter your IDEXX VetConnect username and password.
For multi-location hospitals – Filling out the Lab Account ID and the IVLS Device serial number for the current location will prevent requisitions from other hospital locations to populate at the IVLS station. Each location needs to be filled out separately.
Once saved, the button will change to Activate and clicking that button allows you to start ordering IDEXX integrated laboratory treatments!
