Void and Undo Void is allowed within the Lab Integration Chart document using the 3-dot menu next to the Attachment. However, this only Voids the Attachment within Instinct. If IDEXX lab results need to be cancelled, you will still need to log into your IDEXX VetConnect Plus interface and cancel them. To undo a Void, simply click Undo Void.

If a Lab Integration Chart document is created for the wrong patient or a test that is no longer needed, use the 3-dot menu to the left of the Chart Name to select Void.

Once Void is selected, a reason for voiding the document needs to be entered to continue.

Once the document is Voided, it will be greyed out and can be filtered from the list of current Chart Documents. To Undo the Void, simply use the 3-dot menu to the left of the Chart Name and select Undo Void.

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