Add the mapped Zoetis product to the patient's treatment sheet.
Schedule and complete the treatment as you would any other treatment.
Once the treatment is marked complete, a Zoetis Chart document is automatically created with a status of Pending, and the Complete button changes to View Results.
Note: Adding a Zoetis product directly to an Estimate or Invoice does not initiate a lab request. The product must be completed as a treatment on the treatment sheet.
Track chart status
Zoetis Chart documents move through the following statuses:
Pending — Created automatically when the Zoetis treatment is completed.
Partial / To Review — Updated automatically as results become available from Zoetis.
To Share — Results have been reviewed and are ready to share with the client or rDVM. Update the status manually when ready.
Complete — Results have been reviewed and shared. Update the status manually when done.
Still need help?
Contact Instinct Support via the in-app chat or email [email protected].