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Order and Review Clinisys™ Orchard® Lab Results

In Instinct EMR, Clinisys™ Orchard® lab orders are placed and completed just like any other treatment. Once results are returned, you can review and share them directly from the patient's Chart.

Written by Meridythe Lanoue

Complete a Clinisys™ Orchard® lab order

Mapped Clinisys™ Orchard® products display a lab icon on both the order tab and the line item on the Treatment Sheet. You can order them via the Treatment Sheet, in Ax Mode, or as a One-Off.

Note: The lab icon will not display if the product is ordered as a One-Off, but the Clinisys™ Orchard® request will still be initiated when the order is completed.

  1. Locate the mapped Clinisys™ Orchard® product on the Treatment Sheet.

  2. Complete the treatment. The Complete button will change to View Results once the order has been submitted.

Chart status progression

When a Clinisys™ Orchard® order is completed, a Chart document is created and moves through the following statuses:

  1. Pending: The order has been submitted and is awaiting results.

  2. To Review: Results are available. Click View Results to open the Chart document.

  3. To Share: Results have been reviewed and are ready to share with the client or rDVM. Update the status manually when ready.

  4. Complete: Results have been reviewed and shared. Update the status manually when done.

View and share lab results

When the Chart document reaches To Review status, open the Chart document in the side panel. The results PDF will appear as an attachment under the Attachment section.

  1. Click View Results on the Treatment Sheet, or open the Chart document from the patient chart.

  2. Click the download icon to view, download, or print the requisition PDF.

  3. Use the Print button at the bottom of the Chart pane to generate a PDF for printing.

Results can also be shared in the following ways:

  • Via Print Record and Comm Log Attachments menus

  • Via Shareville, if the rVet Sharing toggle is enabled and an rVet is assigned to the patient

  • Via the Pet Owner Portal, if the Pet Owner Portal toggle is enabled

Note: rVet Sharing for lab requests is toggled On by default. If you do not want results shared automatically with the rVet, turn this toggle off when completing the ordering process.

Frequently asked questions

Can I see all pending Clinisys™ Orchard® diagnostics across my practice?

Yes. Use the Diagnostics Dashboard to view all pending and recently received Clinisys™ Orchard® diagnostics for patients at your practice.

What happens if I order a mapped product as a One-Off?

The Clinisys™ Orchard® request will still be initiated when the order is completed, but the lab icon will not display on the Treatment Sheet.

Still need help?

Contact Instinct Support via live chat or email at [email protected].

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