Before you begin
You must have access to the Admin section to manage integrations.
Integration Products from different Integration Sources cannot be mapped together on a single product. You will need a separate product for each Integration Source (for example, a separate product for Zoetis Reference Lab and for Zoetis POC).
Map a product to Zoetis
Go to Admin → Practice → Integrations and select Manage Services for Zoetis.
Click on Services and search for the product you'd like to map.
Click on +Add and select the appropriate test.
Map multiple test codes to a single product
A single Instinct product can be mapped to more than one Zoetis test code. When that product is ordered and completed on the treatment sheet, the requisition form will include all mapped test codes, and all test results will be consolidated into a single PDF.
To add additional test codes to a product:
Open the Manage Services option as described above.
After selecting the first Zoetis test, continue selecting additional tests from the
+Add.
Repeat for each additional test code you want to include.
Unmap a Zoetis product
To remove a Zoetis mapping, open the Manage Services option and click the ✕ icon to the right of the mapped product.
Note: Adding a Zoetis product directly to an Estimate or Invoice does not create or complete a treatment and will not initiate a lab request.
Still need help?
Contact Instinct Support via the in-app chat or email [email protected].