🔔 Cubex is an integration that is currently available to our EMR hospitals only.
🛠️ Getting started with setting Cubex up at your hospital
Get started with integrating with Cubex by having an Admin from your hospital complete this form. Our team will reach out in 1-3 business days to follow up!
Once our team reaches out, the following steps will take place:
The first thing we will have you do is have a look through your product and user IDs. Best practices for inventory and reporting management are that they match in both systems:
Products: Instinct PIMS ID = Cubex Item Code or ID
You may have more than one Instinct product that maps to a single Cubex item. That’s ok, you can adjust IDs to correlate to each other, but be slightly different. (We’re here to help explain, as needed)
Users: Instinct initials (also known as username) = Cubex Employee No
We will provide you an export of both to work through updating, if needed.
Next, we will enable the feature flag that allows admins to map Instinct products to those Cubex items in the Product form (see image below).
You also want to ensure your Cubex cabinet settings are updated to accommodate the Profile Integration:
Cabinet setting: Profile Mode
User Permission: Profile Overrides
Once saved, newly scheduled orders will communicate to MyCubex and then onto the Patient’s profile in the cabinet.
Going forward, setup new products and users into both systems using the same matching ID method.
🚨 Need help? Instinct and Cubex collaborate to support our mutual customers.
Contact the Instinct team via:
Chat live with support in the app
Email: [email protected].
Cubex support team can be reach via:
Email: [email protected]
Customer Portal: www.cubex.biz/customerportal
Phone: 1.866.930.9251 (US/CA)