🔔 Cubex is an integration that is currently available to our EMR hospitals only.
🛠️ Getting started with setting Cubex up at your hospital
Submit [this Cubex Integration form] to get your request in our team’s queue. The turnaround time is typically 3-10 business days. In the meantime, review Users and Products in your MyCubex account to get the ball rolling!
Users
Ensure IDs match exactly (*required)
Instinct initials (also known as username) = Cubex Employee No.
Cubex and Instinct can provide you exports if needed ([email protected])
Products
Ensure all items in Cubex are set to billable that are expected on the Instinct invoice.
Update item IDs to correlate or match (not required but encouraged)
Instinct PIMS ID = Cubex Item Code (or ID)
For example, if you plan to map Instinct product IDs ‘IH1234’ and ‘RX1234’ to the same Cubex item, then change the Cubex item ID to 1234 so they correlate
Cubex can provide you with an export if needed ([email protected])
How to export your Product List from Instinct
Head to Analytics > Dashboards > Product Usage > Product Catalog
Clear the Category filter and set Products with No Usage to Include to ensure all of your products will appear on the list.
Click the 3 dots at the top right of the list and download the results as a .csv or .xlsx.
3. MyCubex Configurations
Cabinet:
Profile Mode
Cubex Team Required: ([email protected])
Without integration, your cabinet is set to ‘Quick to Issue’ mode. This mode allows you to search your product catalog, select any item, and the quantity to be issued.
Profile Mode will display all orders (including item, quantity, and scheduled time) sent to the Patient’s Profile from Instinct.
User Permission:
Profile Overrides
This permission allows users to access the full catalog of items from the Profile view to ‘Add Items’ that were not sent from Instinct.
Item Settings:
Billable (if they should appear on the Instinct invoice)
Also, be sure to remove any (“) characters from your Cubex item labels
These characters block the ‘Integration Product’ search function in Instinct (see image below: Integration Product’ search field)
4. Mapping Products in Instinct
Once we’ve enabled the mapping flag, you will see a new section in each product form where you can map it to the relative Cubex item.
Newly scheduled orders will be communicated to MyCubex and then onto the Patient’s profile in the cabinet. Items will be invoiced upon Cubex dispense as outlined above.
🚨 Need help? Instinct and Cubex collaborate to support our mutual customers.
Contact the Instinct team via:
Chat live with support in the app
Email: [email protected].
Cubex support team can be reach via:
Email: [email protected]
Customer Portal: www.cubex.biz/customerportal
Phone: 1.866.930.9251 (US/CA)