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Shareville Troubleshooting Tips/Tricks

Updated over 3 months ago
  • If you are unable to access Shareville, or are not receiving the Patient Visit Notification emails, please have your IT team add the following domain on your email and network’s allow list:

    • *.mail.instinctvet.email

    • *.instinctshareville.vet

    • *.instinctvet.email

    • *.intercom.io

    • *.instinctvet.io

    • *.intercomcdn.com

    • *.sentry.io

    • *.instinctvet.cloud

    • *.chargeitpro.com

    • *.emergepay.chargeitpro.com

    • *.assets.emergepay.chargeitpro.com

    • *.app.plumbs.com

    • *.use.typekit.net

    • *.instinctvet.com

    • *.browser-intake-datadoghq.com

    • *.amazon.com

  • Shareville should be accessed via a Chrome web browser for best results.

  • If you need to reset your password, just click on the Need a new password? link below the Login button. You will then receive a link to reset your password. Please note that the reset password link will expire within 30 minutes.

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