In Instinct EMR, the Ellie Diagnostics integration allows your practice to send lab orders directly to Ellie Diagnostic Laboratory and automatically receive results back in the patient chart. This article explains how the integration works and how to activate it.
How the integration works
When a mapped Ellie Diagnostic lab order is completed on the Treatment Sheet, in Ax Mode, or via One-Off, Instinct automatically creates a Chart document with a status of Pending. Once Ellie returns the results, the Chart document status updates to To Review, and the results can be viewed by clicking View Results.
You can also access the Diagnostics Dashboard to see all pending and recently received Ellie diagnostics for patients at your practice at a glance.
Note: Adding Ellie Diagnostic products directly to an Estimate or Invoice does not create or complete a treatment and will not initiate a lab request.
Before you begin
To set up the Ellie Diagnostics integration, you will need:
A username, password, and clinic ID from Ellie Diagnostic Laboratory. Contact Ellie Diagnostic Laboratory's support team to obtain these.
The admin_integrations permission added to your Role in Instinct. This permission grants access to the Integrations section of Instinct Admin.
Set up the integration
In Instinct, navigate to Admin → Practice → Integrations.
Find Ellie Diagnostics in the list and click Add Credentials.
In the modal that opens, enter your username, password, and clinic ID, then click Save.
Click the Activate button next to Ellie Diagnostics to complete setup.
Note: If you do not see Admin → Practice → Integrations, contact support via the in-app chat or at [email protected] to have the page enabled.
Still need help?
Contact support via live chat or email [email protected].