From the Reminders 3-dot menu, you can print vaccination certificates. The Print Rabies Certificate option is available when the patient has had a rabies vaccine through the practice that uses Instinct; otherwise, the option is disabled and displays a tooltip indicating why it is disabled.
Print Rabies Certificate option is disabled when no rabies vaccine is given.
Print Rabies Certificate option enabled.
As long as the patient has received a rabies vaccine from your Instinct practice, you are able to print a rabies certificate. The patient can be checked in, checked out, marked as deceased, or not have an active reminder and still be able to print the certificate.
Certificates can only be generated for vaccines recorded as administered at your hospital. For vaccines given elsewhere, upload the original external certificate to the patient’s documents for recordkeeping.
As with the rabies certificate, a vaccine certificate is available via the Reminders 3-dot menu. The Print Vaccine Certificate option is available when a patient has at least 1 active vaccine reminder. As patient reminders are removed when the patient is marked deceased, the vaccine certificate is not available for deceased patients unlike the rabies certificate. You can also add past vaccine records for non-rabies vaccines by including the administration date and any relevant notes during the reminder setup process.
General Steps to Print Vaccine Documentation
Open the patient chart and navigate to the Snapshot tab.
Scroll down to the Vaccinations section.
Locate the specific vaccination entry using the left/right arrows.
Open the three-dot (more) menu for that vaccination.
Select the option to generate the rabies certificate.
Open the patient’s chart.
Navigate to the side panel containing vaccine reminders.
Use the menu options (e.g., three-dot menu) to access the print functionality.
Note: Printing vaccine documentation is only possible if a reminder is active in the patient’s chart.
Print Vaccine Certificate option disabled when no active reminders
Editing and Adding Past Vaccine Records
However, you can document historical rabies vaccinations in the Snapshot section of the patient chart for recordkeeping. If available, print the certificate from the previous PIMS where the vaccine was recorded or use a rabies certificate template to create a certificate for the owner.
To add a past vaccine for a patient:
Add a vaccine reminder in the patient’s chart.
Include the correct administration date in the reminder details.
Optionally, write a note if backdating the record is necessary.
Note: For rabies vaccines, past records cannot be added for the purpose of generating certificates.
When printing or attaching records, you can find any vaccination record certificates in the Patient Documents section. When a certificate is not available to print or send, the checkbox is disabled and includes a tooltip explaining why the certificate is unavailable. To reconcile printed certificates with patient records, you can run a report on the Treatment Overview Dashboard by filtering by treatment name and date range, or use the Patient Look-Up feature to confirm vaccinations for specific cases. Instinct cannot generate certificates for vaccinations administered outside the system or before its implementation. For such cases, rely on historical records, external certificates, or custom templates to provide documentation.
Print Vaccine Certificate option enabled
When printing or attaching records, you can find any vaccination record certificates in the Patient Documents section. When a certificate is not available to print or send, the checkbox is disabled and includes a tooltip explaining why the certificate is unavailable.
When the certificate is available to print or send, the checkbox is enabled and can be checked to include it in the record download or Comm Log email.
When generated, the rabies certificate PDF displays information about the most recently completed rabies vaccination including:
Tag Number if available.
Issue Date the date of treatment completion if Tag Number is available.
Vaccine the product name of the rabies vaccination.
Manufacturer
Serial Number
Expiration
Date of Vaccination
Vaccination Period from the Next Due option in the reminder label.
Signature Line
This includes the date the PDF was printed, the veterinarian name, and their state license number.
When generated, the vaccine certificate PDF lists all non-rabies vaccinations for a patient. In particular, the PDF includes:
Vaccine
Last Provided
Manufacturer
Serial Number
Expiration
Valid For
Next Due
Signature Line
This includes the date the PDF was printed.








