Zoetis Reference Lab request fails
The requesting provider is not mapped to Zoetis’s Salesforce.
Reach out to your administrator to have them add the provider to the Zoetis Salesforce, and then map the provider in the Zoetis integration in Instinct.
Discontinue the original order.
Once the provider is mapped, reorder and complete the Zoetis treatment to obtain the requisition form.
One-Off Zoetis treatment was completed with no visit provider selected
Select a Visit Provider on the patient’s treatment sheet
Re-order and complete the Zoetis treatment to obtain the requisition form
Zoetis POC VSpro PT/aPTT Combination Test does not return results to Instinct
This test is uni-directional and is expected behavior for the results to not automatically be returned to Instinct
Enter PT/aPTT manually into a chart document in Instinct to record these values
When ordering, the Zoetis product does not have a 🧪 icon next to it
Reach out to an administrator at your hospital to have the product mapped