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Instinct Science Security Overview

Updated over 3 months ago

The security of your Instinct application is a top priority, ensuring your team can confidently deliver the highest standard of care to your patients without concern.

At Instinct, we prioritize security with a comprehensive program to defend against threats and maintain data integrity. 💪Here are the steps we take to safeguard your hospital’s information:

  • Access Control: Strict role-based access and least privilege principles.

  • Authentication: Strong password policies and multi-factor authentication (MFA) for all Instinct employees are enforced.

  • Network & Application Security: Firewalls are installed to protect all public-facing endpoints.

  • Encryption: End-to-end transaction encryption; all data is encrypted at rest with a 30-day retention policy.

  • Proactive Security Measures: Real-time vulnerability scanning occurs from development to production.

  • Incident Response: A dedicated team handles critical incidents with 24/7 monitoring and escalation support.

  • Compliance & Training: Annual Instinct employee security training and SOC 2 Type 2 accreditation is mandatory.


Security is a shared responsibility, and we are committed to ongoing investments to keep our customers’ data safe. 🧡

If you have any questions, please email us at [email protected].

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