Instinct

Is your screen text too small or too big?  How to utilize keyboard shortcuts in Instinct.

Zoom In/Out and Other Keyboard Shortcuts

Visually accelerate communication with Emojis🐱😃🐶!

Using Emojis in Instinct 😊😔🤣😍

Instinct works well via Chrome Chrome and can be accessed on a tablet through the web browser.

Accessing Instinct from a web browser or tablet

Be prepared and know what to expect in Instinct EMR as Daylight Saving Time falls back or springs forward!

Instinct & Daylight Savings Time

Learn about the Force Check-Out feature for ITP Connected Practices.

Force Check-Out

We are always working to improve security in Instinct and follow best practices around user login access.

How to change your name, PIN or login credentials in Instinct

You can now create tickets through Instinct support chat, making it easier to track vital requests, lab mapping and more!

How To | Submit Requests/Tickets

Installing Instinct requires both the client app download file and the Instinct token file.

Installing Instinct on Home Computers

Logging into Instinct

In order for charges to “Sync”, the code (item ID) and quantity in Instinct must match in your main practice software.

ITP Connected Practices Only: Charges Not Syncing

Important Note: This is limited to hospitals using Instinct Treatment Plan and IDEXX Cornerstone and does not affect Instinct EMR hospitals.

FAQ – Technology update for Cornerstone-connected Hospitals

How to access Instinct from a web browser on a tablet

For security purposes, every computer needs Instinct to be authorized prior to first use.

‘Instinct needs to authenticate your practice’ message

Instinct Science Security Overview

A handy checklist to make sure your hospital is staying up to date and maintaining all things Instinct.

Maintaining Instinct

What to do if you experience an internet, power, or other outage.

Internet/Power Outage Guidelines

In most connected practices, check in/out, invoice flags, and sending invoice items back are all controlled by your practice software.

Cornerstone Connection To Instinct Not Working

AVImark/Impromed/Infinity Connection to Instinct Not Working

Tips and Tricks

Pick the Brain

Find answers and get help from Intercom Support and Community Experts

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