Update a single product's price
Go to Admin → Inventory → Products.
Search for the product by name or PIMS ID and select it to open up the setup window.
In the product setup window, locate the price field(s) you'd like to edit and enter the new price(s).
Click Save.
Use this method for quick updates to a small number of products.
Update multiple product prices in bulk
For larger or percentage-based pricing changes, Instinct's support team can help. This is the recommended method whenever you're changing numerous items to reduce manual entry errors.
In Instinct, open a chat to submit a ticket to our support team. Click the Help icon from the top navigation bar and select Support chat.
Select Ask a question → Submit a Ticket → Everything Else → Bulk Price Increase.
Enter your information along with details on how you'd like to share your new prices with us and the types of products you're planning on adjusting. You can also enter a preferred date of completion (minimum of 5 business days from your ticket submission date).
We will provide you with an export of all current pricing, with blank columns for you to input new pricing.
Note: Reach out to [email protected] if you'd like to submit this request via email. |
Instinct EMR price field glossary
Label | Export Format | Definition |
Unit Cost |
| Cost to you |
Markup % |
| Percent increase on unit cost |
Fixed Price |
| A fixed selling price that ignores all other price settings |
Selling Price |
| Unit price to the client |
Dispensing Fee |
| Added in addition to the calculated unit price |
Minimum Price |
| The least a product will be invoiced for |
Maximum Price |
| The most a product will be invoiced for |
Still need help?
Contact us via live chat or [email protected].


