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Activate/Deactivate Products by Location

In Instinct EMR, you can control which products are active at each location—keeping each site's product list accurate without deleting items globally. This is available to practices with Multi-Location Pricing (MLP) enabled.

Written by Melissa Duarte

Before you begin

  • You must have the admin_products permission to edit products in Admin → Inventory.


Mark a product active or inactive per location

Products marked inactive for one location won't appear active for that location's Local Inventory, removing them from use at that site without affecting other locations or deleting the product entirely.

  1. In Instinct, go to Admin → Inventory → Products.

  2. Search for and select the product you want to manage to open its details.

  3. In the Pricing tab, each of your practice’s locations will be listed with an Active column and the pricing details for each location.

  4. Click on the check box ☑️ to the left of a location’s name, then click Edit.

  5. In the Settings section, toggle Active Product off or on to customize the active inventory lists for each location.

  6. Click Save.

Tip: Use Location Filters to narrow down products by location.


Frequently asked questions

Will marking a product inactive at a location remove it from Stockroom entirely?

Products that are enrolled will remain enrolled for all locations; however, the pricing will show differently for each location.

If I make changes to a product in Instinct EMR, will those changes carry over to Stockroom?

Yes. Changes made within Instinct EMR will be saved to Stockroom.

How can I see which locations a product is active at?

In Stockroom, go to Admin → Catalog to view a product's active locations.


Still need help?

Contact support via live chat or email [email protected]

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