With the Vetcove Home Delivery integration connected, your staff can create prescriptions and place orders in the Vetcove pharmacy app. Vetcove automatically enters the prescriptions in Instinct EMR, so no manual entry is needed.
Beta Phase: This integration is currently in Beta, which means it’s still being tested and improved. Some functionality may change. If you notice any issues, please contact Support. |
Before you begin
Connect the Vetcove Home Delivery integration for your practice. See Connect Vetcove Home Delivery.
Make sure the patient has been checked in at your connected location within the past 2 years.
Create a prescription in Vetcove
In the Vetcove pharmacy app, go to Prescriptions.
Select a client and patient.
Complete the prescription form, including medication, strength, quantity, refills, directions, and expiration.
Click Submit.
The client is notified by text, and the prescription is recorded in Instinct EMR.
Place an order in Vetcove
In Vetcove, go to Orders and click Create New Order.
Select a client.
Add prescription items linked to an existing prescription, or over-the-counter items. Over-the-counter items require you to select a pet.
Set the shipping address and payment method.
Click Place Order.
The order appears in the patient's medication list in Instinct EMR. See View Vetcove Home Delivery Prescriptions and Orders in Instinct EMR.
Frequently asked questions
Do I need to enter Vetcove prescriptions in Instinct EMR?
No. Prescriptions and orders are automatically written back to Instinct EMR.
Why can't I find a client in Vetcove?
Clients only appear in Vetcove if their patient has been checked in at your connected location within the past 2 years.
Still need help?
Contact support via live chat or email [email protected].