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View Vetcove Home Delivery Prescriptions and Orders in Instinct EMR

Written by Melissa Duarte

In Instinct EMR, prescriptions and orders submitted through Vetcove Home Delivery automatically appear in the patient's chart. This article explains where to find them and what each entry displays.

Beta Phase: This integration is currently in Beta, which means it’s still being tested and improved. Some functionality may change. If you notice any issues, please contact Support.


Find Vetcove prescriptions and orders in a patient's chart

  1. Click Search in the top navigation bar to find a patient.

  2. Navigate to the patient’s Chart → Snapshot → Medications.

The Medications section displays Vetcove prescriptions with Source: Vetcove and a Vetcove ID.


Understand what each entry displays

  • Prescriptions: Display the medication name, start date, and status. Hover over the name to see the prescribing provider, quantity per fill, units, refills remaining, and directions. An expired prescription displays as Discontinued.

  • Standalone orders: Items without a linked prescription display as their own rows. Hover to see the Vetcove order ID and order total.

  • Order fills linked to a prescription: Increase the fill count in the prescription's detail view.


Frequently asked questions

Why don't I see a Vetcove prescription in the patient's chart?

Confirm the Vetcove Home Delivery integration is connected for your location. See Connect Vetcove Home Delivery.

Do I need to enter these medications manually?

No. They are automatically written back to Instinct EMR. For details on how other prescription types are displayed, see How To Use the Medications Section.


Still need help?

Contact support via live chat or email [email protected].

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