In Instinct EMR, the Vetcove Home Delivery integration allows your clients to order their pets' medications through the Vetcove storefront and have them delivered to their home. Prescriptions and orders placed in Vetcove are automatically written back to Instinct EMR, so your team can see what was dispensed without manual entry.
Beta Phase: This integration is currently in Beta, which means it’s still being tested and improved. Some functionality may change. If you notice any issues, please contact Support. |
Before you begin
You must have a Vetcove account with Home Delivery enabled for your practice.
Sign in to Instinct EMR. Your user role must have the admin_integrations permission to manage connection status.
If your practice has multiple locations, connect each location separately by signing in to each location’s app.
Note: Vetcove Home Delivery is separate from the Vetcove Inventory integration. Connect each one independently. |
Connect the integration
In Instinct EMR, navigate to Admin → Practice → Integrations.
Find Vetcove Home Delivery.
Click Activate → Add Credentials to authorize the integration.
Once connected, Instinct EMR automatically begins syncing your client and patient data to Vetcove. The first sync may take a few minutes, depending on the size of your practice.
Reset the connection
To re-sync all of your data from scratch, select Vetcove Home Delivery on the Integrations page, and select Reset Connection. This restarts a full sync of all clients, patients, and providers.
Frequently asked questions
I don't see Vetcove Home Delivery in my integrations list. What should I do?
Contact support using the details below. The integration may not yet be available for your practice.
Does connecting one location connect all of my locations?
No. The integration is location-specific, so connect each location separately.
What syncs after I connect?
Still need help?
Contact support via live chat or email [email protected].